Data Deletion

Last updated: 2026-07-13

AxisFleet is a shop-management platform for heavy-duty truck repair shops. This page explains how to request deletion of the data we hold about you or your shop, including any data we process through the WhatsApp Business Platform (Meta).

What can be deleted

• Your account and shop records (orders, contacts, vehicles, invoices, inventory).
• WhatsApp messaging data: message content and metadata, customer WhatsApp phone numbers and profile names, and the connected WhatsApp Business Account and phone number IDs.
• Technical logs and error reports associated with your account.

How to request deletion

Email privacy@axisfleet.appfrom the address on your account (or the shop owner’s address) with the subject “Data deletion request”, and tell us the shop name and, if you want only part of your data removed, what specifically to delete.

You can also delete most business data yourself from within AxisFleet while your account is active. To remove WhatsApp data specifically, disconnect the WhatsApp integration in Admin → Integrations; this stops further processing and removes the connected-account identifiers.

What happens next

We confirm receipt, verify the request comes from an authorized person, and action the deletion within 30 days. Backups containing the data are purged on their normal rotation (within 90 days). We will email you when the deletion is complete.

Contact

Questions about a deletion request: privacy@axisfleet.app